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In the meantime, please review our most Frequently Asked Questions below

Frequently Asked Questions

Here are common questions about our services, methods, and payments that our customers often ask before working with us.

While you do not need to be present for us to do the cleaning, we do ask that you go through this checklist before we arrive.

  • For All Cleanings
    • Make sure your outside water source is on.
    • Let us know if there is a water source that we should not use.
    • If you’re not able to be home for the job, please leave a check in a privately disclosed location.
    • Close windows and doors
    • Unlock any backyard gates.
    • Please have your vehicles parked away from the areas to be cleaned (20-30' from the house). The end of the driveway or in the street is fine.
    • Pick up doggy-doo if possible.
    • Keep children and pets indoors during the duration of our cleaning
  • For Siding Washing:
    • If possible, remove any flags, doormats, cushions, bird feeders, hanging plants, etc. that you'd prefer to move and place them indoors or in the garage. We can move most items and place them on the lawn while we clean and replace them afterward.
    • Let us know if there are any areas of concern. (Leaky problems areas, a window that doesn’t seal well, etc.).
    • If you're concerned about door seals, you can place a towel on the inside of any exterior doors.
  • For Dryer Vent Cleaning
    • Please remove all items from inside of the dryer.
    • Since the dryer will need to be pulled out, please remove all items from on top of and around the dryer.
  • For Window Cleaning
    • Have window blinds pulled up
    • Remove any suction cups or items hanging on the glass
    • You don’t need to move any furniture
    • Please move picture frames, plants, items important to you that you would prefer to handle, etc from the cleaning area.

Yes! All of our homes, projects, vehicles, and employees are properly insured.

We carry workers' compensation insurance and $2,000,000 in liability insurance, and $1,000,000 in automobile insurance.

Have more questions? Don't hesitate to get in touch by giving us a call or sending us a message.