Frequently Asked Questions

What is the “Clog-Free Guarantee?”

You deserve a company who 100% stands behind their work. Not only want to make sure that you’re thrilled with our services, we want to help you sleep better at night even after the work is done. If you have received a gutter cleaning that includes a “Clog-Free Guarantee,” That means we will come out free of charge to remove a clogged gutter downspout.

Just let us know if you observe any gutter overflows or draining issues and we will come out as soon as possible to unclog that gutter.

What services include the “Clog-Free Guarantee?”

Our Premium & Deluxe Gutter Cleaning Package includes the “Clog-Free Guarantee.” The way the Deluxe Package will appear on your invoice is as such: *Includes a “3-Month Clog-free guarantee.

How long is the “Clog-Free Guarantee” good for after I have my Gutters Cleaned?

The Clog-Free Guarantee is valid for 3 months (or 90 days) after the last service date and included in the up-front cost to the client.

What does the “Clog-Free Guarantee” include?

Our “Clog-Free Guarantee” means: if within 3 months after we clean your gutters, you observe that the downspouts are not draining properly, that they are clogged or overflowing with water, you must call us and we will respond to the issue and clear only the clogged downspout free of charge. It does NOT mean a free gutter cleaning in 3 months. It also does NOT mean that we will make a trip at no charge to test downspouts if no clogs have been observed. It also does NOT mean that we will come back out in three months just to check your gutters.

How do I know if my downspouts are clogged?

We understand that you are not always home to observe the presence of issues or problems associated with clogged gutters. There are few ways to determine if you suspect that your gutters are overflowing.

• First, look for pooling water or dirt that has been eroded away from the area under the gutter or downspout.
• Second, look for leaves or debris stuck to the fascia of the gutter (the face of the gutter you can see from the ground); this will indicate that debris has flowed with water from inside the gutter.
• Third, take note of downspouts that seem to drain slowly or drip for a few hours or days after it has rained; this indicates a partial blockage where water has pooled in the gutters and slowly draining.
• Lastly, if you observe any water in the basement or the walls in the basement look wet, there is a chance that water isn’t flowing away from the property and is flooding the ground near the home’s foundation.

If you have any additional questions, please reach out!

We do accept cash but do not offer a discount for paying in cash.

You do not need to be home for an estimate or for us to complete the work. We will get everything cleaned up exactly like we said we would. We will send you a text message when we are on the way to your project and when we’re finished. Knowing when someone is on your property, especially when you’re not home, gives you peace of mind and that makes us happy!

We accept personal checks, cash, and all major credit cards. Payment is due upon completion of the work. So, if you won’t be home, just let us know and we can email you the invoice. This makes it easy and simple for you to pay online.

For checks, please make payable to "ViewRenew Inc." and send checks to ViewRenew Inc, 1301 Blaine Avenue, Racine, WI 53405.

For Credit Cards, you can call our office at (262) 297-0440 and pay over the phone. Or you can be emailed an invoice with a button inside that you can click and pay your invoice online.

Please note that all invoices are to paid within 30 days of service. A "Late Payment Fee" of 5% will automatically be applied to payments made after 30 days.

ViewRenew has been in business since 2010.

Algae, moss, mold and pretty much any other organic growth love to hang out in cool, damp areas. The north side of a building provides an abundance of shade and moisture. That’s why the “green” is always more prominent on the north side of your house.

Our signature low-pressure soft-washing system uses a pressure under 1000psi that is safe for all cleaning surfaces of your home, windows, and landscape.

Beware of using high pressure to clean your home, this can absolutely cause damage. Siding can be broken, windows can be cracked and water can be pushed into places you don’t want it to go when using PSI's higher than 1500psi.

Soft Washing is a cleaning process that utilizes low pressure to deliver a customized cleaning solution, specially blended to meet the demands of each project. It differs from pressure washing in that the cleaning solution is applied at low pressure which will not harm or damage painted surfaces, shingles, wood, or vinyl siding.

The power of chemistry is what makes our Soft Wash process so effective. Different surfaces and different contaminants require different levels of “soft washing”. With each cleaning job we perform, our cleaning solution is custom mixed on-site and applied. We do not have a “one size fits all” approach to cleaning. We will customize a cleaning plan to maximize effectiveness while also keeping your cost as low as possible!

Some surfaces will require pressure to get the maximum “clean” effect. When this is the case, we are fully equipped with the latest in today’s pressure washing technology as well!

Yes, our soaps are eco-friendly and biodegradable. However, they could cause damage if they were used by someone without the proper training or experience. We are trained in Plant and Property Protection and we work around beautiful landscaping every day! We always go above and beyond to make sure your plants are happy and healthy

My cleaning season is March through the first week of November on days above 32°F. I take the months of December, January, and February to rejuvenate.